Client Stories
The best measure of the work is how people felt along the way.
Every move comes with its own goals, emotions, questions, and complications. I’m grateful for the people who have trusted me to help them buy, build, relocate, sell, and navigate what comes next.
Their stories offer the clearest picture of the experience I work to provide: thoughtful preparation, honest advice, calm leadership, and relationships that continue well beyond closing.
Featured Client Stories
Selling a loved home while preparing for a relocation.
Story Introduction
A job relocation meant leaving a home this family had expected to keep for many years. The timeline was tight, the decision was emotional, and the selling process needed to remain organized while they prepared for an out-of-state move.
Approach
We built a clear preparation and marketing plan, maintained close communication, and kept each decision focused on helping the family move forward with confidence.
The Result
“Clay and his team were amazing from day one! We had to sell the home we loved due to a job relocation. We had purchased this home though him just a few years ago and thought it would be our forever home. We were in a time crunch and never had any doubt that he would get the job done. The home was sold way over asking price, and even over appraised value. If we ever move back, we will definitely be contacting the Burris team.”
Adrian and Kristen
McCordsville, Indiana
A trusted resource through multiple chapters of life.
Story Introduction
The strongest client relationships often begin with one move and continue through several seasons of life. New jobs, growing families, new construction, investment opportunities, and changing priorities can each create a new set of questions.
Approach
Staying connected between transactions allows each new conversation to begin with an understanding of the client’s history, goals, and preferences rather than starting over.
The Result
“This is our third time using Clay Burris' services. By hiring Clay and his team, you can rest assured that your transaction is handled and focus your energy on the monumental task of packing, moving, and so on. He keeps us on track with frequent updates and helpful reminders. His uncommon, yet practical recommendations removed barriers to success before they could materialize. In addition to the confidence of knowing you'll have a successful transaction, Clay's personal touches set him aside from others in the field. He even sent us a pizza on moving day!”
Ryan & Abby
Carmel, Indiana
Experienced guidance from homesite selection to closing.
Story Introduction
Building a home can be exciting, but it also introduces decisions involving the builder, homesite, floor plan, selections, inspections, financing, timelines, and long-term resale considerations.
Approach
My background in new-construction sales helps buyers understand how builders operate, ask better questions, and have an experienced advocate throughout the process.
The Result
“Clay was fantastic. From day one, we knew he was a professional who had honed his craft, and we were impressed with the preparedness and experience he had when going through the whole process. We heard horror stories about this process, but Clay coached us through the whole thing and I can't imagine it could have gone any better. No issues and finished 2 weeks ahead of schedule! Clay was there for us every step of the way. From selections to inspections, he had our back the whole time and made sure every decision we made was well-informed. We've told our family and friends about our experience with Clay and we will definitely be working with him again in the future!!”
John and Brittany
Fishers, Indiana
More words from the people I’ve served.
Buying and First Homes
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“Amazing customer service, attention to detail, helpful attitude, and experience! We just bought our first house with them, and they helped us through every step!
Other realtors kept telling that our price range was too low, but Clay had no issue finding us homes in our price range. The team was quick to schedule viewings for us and when we finally signed on a house, they gave us so many perks that made us feel like family.” -
We are so grateful to Clay for his help with the purchase of our new home! At the beginning of our search, Clay took the time to walk us through the entire home buying process, which we were especially grateful for as first-time home buyers. He was always available to answer our questions and give recommendations, and it was evident that he had our best interest in mind. It was such a pleasure to work with Clay and his team, and we would recommend him with confidence to any and all friends in the area.
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“Clay was amazing from start to finish. As a first time home buyer, I was extremely nervous about what to expect and what the process would be like. Clay made sure I had all my bases covered at all times. He checked up with me regularly to ensure that everything was going smoothly. He came to every meeting prepared as well. “
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Clay is the ultimate professional. He was so easy to work with! I am in the service industry and it's so nice to receive ultimate customer service, especially when making a big decision of home ownership. He was very patient and helped make things very easy on my end. Clay was extremely knowledgeable and this helped me along the way of purchasing my first home. I would absolutely recommend Clay Burris to anyone looking to buy or sell a home.
Building or Relocating
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“We had such a great experience working with Clay! His experience and knowledge base was so helpful especially since we were moving out of state. He shared tons of helpful tips, recommendations, and great references. Very easy to communicate with and accommodating to our schedules. We really appreciated his expertise and guidance. Highly recommend working with Clay!”
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“Recently had the pleasure to work with Clay and Zac at Burris Realty Group and it was an end to end fantastic experience. I was relocating back to the area after some time and did not know how the Indy area had changed. Both Clay and Zac were willing to go to showings without me present, and were informative in helping me understand the market. They were more than willing to invest the time with me as we saw homes all over the NW an NE sides of town. Throughout the offer process they were quick in their interactions and brought a lot of experience to the transaction. Post-close, they've been great in checking in on us. I'd highly recommend BRG to anyone looking for a realtor group and recommend working with Zac Hill and Clay Burris.”
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“Clay has a great reputation that proceeds him. Clay and his team are very responsive. Clay always went to bat for us during our building process, and was a good sounding board to help us keep things in perspective. Clay does all the extras from providing drinks of our choice at closing to sending pizza and a care package on moving day. Also, follow up communication and appreciation events after the deal is done. I'd recommend him to anyone, and often do.”
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“As we went through the exciting, yet sometimes stressful, process of building a new home, Clay Burris provided guidance throughout. He was there with us every step of the way and his advice and assistance was invaluable!”
Selling and Preparation
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“Because he was our realtor when we bought our house and provided such tremendous service, we contacted Clay to help us sell. He was committed to helping us get the most we could for our home. He offered suggestions for preparing our home for the market, had a wonderful team to take photos, and got things moving without delay. Energetic and motivated, Clay was always available for questions, and explained each step of the process. He was out of town for several days, so we also worked with Zac, who was equally enthusiastic and helpful. I would recommend these guys for a great experience in what can be a stressful time.”
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“When we first started our real estate purchasing/selling journey more than a decade ago, we viewed real estate agents primarily as facilitators of a transaction with knowledge of contracts and disclosures. When we moved to the Indy area and hired Clay, it was immediately apparent that much much more goes into it than that. Clay's network impacted our access to properties, his marketing expertise resulted in multiple offers just two days after listing, and his business acumen resulted in a greater yield at closing than we anticipated. Gold stars all around!”
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We couldn't have asked for better service than what Clay Burris provided us. He developed a marketing plan to sell our house and followed thru quickly with those plans. Clay was always there when we had questions. He provided us with all of the information we needed to make informed decisions. He was quick to turn around any feedback given from showings. Clay is polite, trustworthy, professional and very knowledgeable. He guided us through every stage with confidence and gave us peace of mind knowing that he was there, looking out for us.
Through this scary and emotional time of selling our home, I am so grateful that we had Clay there to lead us through. He as a great ability to calm the rocky waters that selling a home can bring. I couldn't have asked for anything more than what Clay provided. Top notch service that is hard t find these days. We are grateful for everything Clay did to help us start on our new chapter -
“This is the second house we've sold with Clay as well as having bought two houses with him. Again, Clay did an awesome job making this process easy and pain free. This sale was complicated for us due to some personal things going on in our lives. Clay really helped us through this process and made it stress free so that we could focus on the other things we needed to focus on. What I like most about Clay's approach to selling is that he really puts together a comprehensive marketing plan utilizing all the latest technologies to maximize the visibility of our home. It paid off by our house taking less than a month to sell. Thanks again Clay for your help!”
Repeat Clients and Referrals
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“Clay is the perfect realtor. He goes the extra mile to make sure we feel important as clients, puts in the work to make sure we have all of the information we need, and really makes an otherwise stressful process much easier. We've worked with Clay three times now, and I can't imagine looking anywhere else for a realtor.”
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“We have bought and sold with Clay multiple times. He always goes the extra mile, adds a personal touch and instills confidence in the process. We trust him implicitly and know he will always do right by us.”
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“Clay Burris and the team he has assembled do a wonderful job in all aspects of the selling/buying process. This is our second time using Clay and he has sold our homes in less than a week and a half combined. This isn't by accident. Clay puts together a thorough market analysis and plan before listing your home. From there, he sets realistic expectations on pricing, timing, etc. based on his extensive knowledge of the market.
We've been very fortunate to have Clay helping us in various transactions - which have all gone very smoothly. If you are looking to list or buy a home, Clay and his team should be first on your list to contact. You won't regret working with them.” -
Clay will always go the extra mile. I recommend him to everyone in my sphere.
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Whether you are buying, building, relocating, selling or investing, my goal is to help you feel informed, protected, and confident throughout the process.